Privacy Policy

Effective Date: 2/9/2025

Last Updated: 2/9/2025

GREATER ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://greaterlogs.com and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

  • Account Information: When you sign up, we collect your name, email, password, and other account details
  • Payment Information: If you subscribe to a paid plan, we may collect billing details (handled by third-party payment processors).
  • Support Requests: Any information you provide when contacting customer support.

1.2 Information We Collect Automatically

  • Usage Data: We collect information about how you interact with the Service (e.g., pages visited, time spent).
  • Device Information: We may collect device type, operating system, and browser details
  • Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to enhance user experience and analyze trends.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve the Service: Ensuring smooth operation, troubleshooting issues, and optimizing performance.
  • To Communicate with You: Sending important updates, security notifications, and support responses.
  • To Personalize Your Experience: Recommending features, content, or customizations.
  • To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information. However, we may share information with:

  • Service Providers: Third-party vendors who assist in providing the Service (e.g., hosting, payment processing, analytics).
  • Legal and Compliance Reasons: If required by law, we may disclose information in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Correction: You can review and update your information in your account settings.
  • Data Deletion: You may request the deletion of your account and associated data.
  • Opt-Out of Communications: You can unsubscribe from marketing emails at any time.

If you wish to exercise any of these rights, please contact us at Customer Service.

6. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or by updating this page. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.